Refund Policy

Paid plans are billed in advance, monthly or yearly. Card and wallet payments go through our payment provider, Paymob. Prices are shown on the Plans page before you pay.

Your first payment for a workspace can be refunded in full within 7 days of paying. Open the Plans page in AdFunnl and choose Refund my payment, or email us at support@adfunnl.com.

Your workspace moves back to the Free plan as soon as the refund is confirmed, and auto-renew is turned off. Your data and dashboards stay.

Renewals, upgrades and any payment after the first are not refundable from the app. If you think one was charged in error, email us at support@adfunnl.com and we'll review it.

You can turn auto-renew off or remove your saved card at any time from the Plans page. Your plan then runs until the end of the period you paid for, and you are not charged again.

Refunds go back to the card or wallet you paid with. How long the money takes to appear depends on your bank or wallet provider, usually a few business days.

Kiosk (cash) payments can't be refunded through Paymob. Email us and we'll arrange it.